Shipping Policy
Processing Time
All units are carefully prepared and inspected prior to dispatch.
Ready-to-Ship Units
Dispatched within 2–3 working days.
Pre-Order Units
Require 10–14 working days for production before dispatch.
Processing time is separate from courier delivery time.
Delivery Timeframes (South Africa)
Standard Shipping
Estimated delivery: 3–7 business days after dispatch.
Priority Shipping
Estimated delivery: 1–2 business days after dispatch.
Orders exceeding R 5 000 qualify for complimentary Priority delivery.
Tracking information will be issued once your order has been dispatched.
Shipping Responsibility
Customers are responsible for ensuring accurate shipping details at checkout.
Minah Hair is not liable for delays resulting from:
• Incorrect addresses
• Failed delivery attempts
• Courier-related delays outside our control
If a parcel is returned due to incorrect details, re-shipping fees will apply.